If our Frequently Asked Questions (FAQ) page does not answer your question(s), please contact us by completing the form at the bottom of this page for additional support. Thank you.

 

Do you ship orders worldwide?

Yes. We ship orders for all of the USA and worldwide, and provide free shipping for purchases of $100 and up.

 

Will you have additional products in the future?

Yes. We will rotate items out of our inventory over time, to make room for new products. 

 

For clothing items, how can I make sure that I select the right size when placing my order?

For each of the clothing items, there is a size guide provided in the product description. Make sure to consult with the size guide to help you determine the best size(s) for your order.

 

What are your shipping rates?

We work with USPS, FedEx, and DHL as our shipping partners to provide the best discounted shipping rates. We also provide free shipping for purchases of $100 and up.

 

What will be the expected delivery time?

It usually takes about 7-10 days for orders to be delivered. If more time has passed and your tracking information is not helping, please contact us by completing the form at the bottom of this page. 

 

How do I go about making a return? 

If you are not satisfied with your purchase, please contact us by completing the form at the bottom of this page. We would love to hear from you and learn more about your purchase and your concerns about the product. Please make sure to include the specific details of your order so that we can locate the order on our end. For more information, see our Returns & Refunds Policy. Thank you.

 

How do I contact your company if my question isn’t answered here?

Please contact us by using the form at the bottom of this page, or email us directly at fmramosnyc@gmail.com for additional support. We will respond to your message promptly. 

 

Thank you for visiting FMRAMOS.COM!